Substitution Policy

We make every attempt to ensure that the gift pictured on our website matches the gift received. However, product substitutions may be necessary at times due to availability of stock.

At the discretion of Bow Tye Gifts, we will ensure that any necessary substitutions made for items we do not have, will be of equal or greater value. You will not be notified of this. Rest assured, we will ensure that the items are appropriate for the meaning and purpose of the Healing Box.

If we do not have an appropriate replacement for the Healing Box, or if it is a Product item we are missing, we will contact you to discuss options.